The process of reporting personal and community issues to organisations can take months and is a time consuming process. But now, a free smartphone app FIXIT, provides the public with another way to let authorities know about a problem.

Through the globally available app people can describe the problem, take photos of it and tag the location using Google maps. Once the report is logged, it is sent to FIXIT’s contact centre where the right organisation is informed. Then FIXIT checks if action has been taken.

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