End-to-End Service
We don't just sell you hardware and walk away. Every Conexie deployment includes the services needed to get you up and running — and keep you running.
Site Survey & Design
We visit your site, assess your switchboard and electrical infrastructure, and design a metering solution that fits your requirements and budget.
- On-site electrical assessment
- Metering placement design
- Communication coverage check
- Custom proposal and quote
Installation & Commissioning
Licensed electricians install your meters and modems. We commission the devices, verify data is flowing, and confirm everything is reporting accurately before we leave.
- Licensed electrical installation
- Meter and modem commissioning
- Data flow verification
- Compliance documentation
Platform Setup & Configuration
We configure your dashboards, set up users and permissions, create your report templates, and tune your alerts — so the platform is ready to use from day one.
- Dashboard customisation
- User accounts and roles
- Report template creation
- Alert threshold configuration
Ongoing Support & Maintenance
Hardware issues, connectivity problems, configuration changes — we handle it. Our support team monitors your devices proactively and responds when things need attention.
- Proactive device monitoring
- Remote troubleshooting
- Hardware replacement program
- Firmware and software updates
Training & Onboarding
We train your team on the platform — how to read dashboards, run reports, manage alerts, and get the most from your data. In-person or remote sessions available.
- Platform walkthrough sessions
- Custom training for your team
- Documentation and guides
- Ongoing Q&A support
BYOD Integration
Already have metering hardware? We'll assess compatibility, connect your existing Modbus devices to our modem, and bring your data into the Conexie platform.
- Existing hardware assessment
- Modbus compatibility check
- Gateway configuration
- Data migration if needed
Australia-Wide
Installation and support available across Australia. Metro and regional.
Licensed Electricians
All installations performed by licensed, insured professionals.
Ongoing Support
We don't disappear after install. Proactive monitoring and responsive support included.
Ready to get started?
Tell us about your site and we'll put together a proposal — hardware, installation, and platform setup included.
Book a Discovery Call