Don't see your question listed below? Send us a message to get in touch.
Your channel is your corner of the Conexie app: you control what it contains and who can access which parts. Users can search for your channel by name or by location (if activated).
We provide basic support for Business accounts. Always-on support includes assistance building your channel and sending updates. Priority support includes full consultation about your organisation’s needs and on-going assistance with maintaining and updating your channel.
Your free trial lasts for 30 days. After this, you will be charged for a month of whatever plan you have chosen. You are under no obligation to maintain your account after the trial and can cancel at any time during the trial.
Yes, but you will be charged on a prorated basis dependent on the change. There is no fee to change plans. Also note that not all plans support the same features.
Yes, your data belongs to you. Simply send us an email letting us know what data you need and we can export it.
Conexie offers month-to-month contracts with no minimum terms. Your account can be paused and reactivated, but will disappear from the app while paused.
No, Conexie does not limit the number of ‘seats’ on any accounts.
We accept credit card (Visa, MasterCard and American Express) and direct debit payments.
No, with all our plans you can receive an unlimited number of submissions.
All channels are completely customisable. Event, Manage and Precinct plans also have access to premade templates.
Conexie provides support and guidance when you start building your channel. There are also resources available that help with specific tasks in the Support section of our website.
Hear from our clients
Conexie would free up hours of our day to day admin, allowing us to spend our time providing our owners the service they deserve.
Conexie frees up hours of our day-to-day admin.